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3,631 reviews at Trustpilot.3,631 reviews

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“A class apart!”

“I ordered AcoustiFeet Medium anti vibration feet from quietpc.com

The package was torn probably by stupid customs officer and the product itself was damaged during the transit. The maid received the package and signed the delivery receipt and gave me the package later that day..

I live in India and returning the product to Quiet PC would have proved at least 5 times costlier than the product itself! Dismayed, I wrote to quietpc support. But I was sure that they won’t entertain my request to replace the product. Much to my surprise, I got a reply from Ellen and she offered a replacement/refund. But I needed the product and requested to send a replacement but I requested a " Firm” version of the same product instead of the “Medium” I had bought.

I also offered to pay shipping charges.

What happened next was even more exceptional! Ellen shipped the firm acoustfeet without any shipping charge on the SAME day!

If this isn’t customer service at its best, I don’t know what is.

Thank You!”

(Review via Trustpilot)