“I don’t often write reviews, but I was so impressed with how these guys handled a component failure that it seems unfair not to thank them properly. Having used Quiet PC in the past for components like fans (and always had orders turn up the following day), I bought the parts needed to build a PC.

The following weekend, I put the PC together only for the PSU to burn out as it was switched on. Concerned about the damage the PSU might have done to the motherboard (or was it vice versa?), they quickly (and without quibble) agreed to switch the components, which, as usual, arrived the following day.

PC rebuilt and everything worked fine - except the DVD drive (which I hadn’t expected to be damaged). Quick call to Quiet PC, and a replacement DVD drive was promptly despatched.

So I thank them for their utter professionalism, their help on the phone, and their no-quibble approach to dealing with replacing the items. Unfortunately, we know that from time to time components will fail. In my book, what matters is how the supplier handles that situation. They get a 10/10 from me.”